FEEDBACK AND DISPUTE RESOLUTION

FEEDBACK AND DISPUTE RESOLUTION

  1. Your feedback is important to us. We seek to resolve your concerns quickly and effectively. If you have any feedback or questions about our Services, please contact us.
  2. If there is a dispute between the Parties in relation to these Terms, the Parties agree to the following dispute resolution procedure:
    1. The complainant must tell the respondent in writing, the nature of the dispute, what outcome the complainant wants and what action the complainant thinks will settle the dispute. The Parties agree to meet in good faith to seek to resolve the dispute by agreement between them (Initial Meeting).